Take a walk around "Our Towne".
One Family. One Vision. One Goal.
Towne is committed to delivering on promises to our borrowers. All of our departments are structured according to our shared goal of a better home buying experience.
Our goal in operations is to provide start-to-finish service tailored to the needs of our partners and retail sales group. Using Encompass has allowed us to scale this concept.
Underwriters at Towne use their wealth of product knowledge learned through experience and dedication to customer service. Given the tools to build and improve their skills, Underwriters at Towne possess a competitive edge in the industry.
Empowered By Technology
Towne’s project management and development team is all about people empowered by technology. We customize systems to support our departments and have built proprietary systems to enable process automation. This allows our employees to do what they do best, serve customers.
Every Step of the Way
Towne retains servicing rights on our loans, meaning we are with our borrowers every step of the way. Manage My Account and extensive IVR system options give our borrowers constant access to their account and most importantly, our team.
Keeping the Competitive Edge
Using industry leading accounting software, Loan Vision, our Finance team is are able to integrate data across multiple departments efficiently. Similarly, our Capital Markets team is full service and actively manages Towne’s pipeline by hedging, selling and securitizing loans.